:root{--bg:#f5f7fa;--surface:#fff;--text:#202c40;--muted:#69768a;--border:#dfe5ee;--blue:#255eb0;--blue-soft:#eaf1fc;--row-h:52px;--table-font:14px;--split:50;--shadow:0 2px 5px #14294705;font-family:Arial,Helvetica,sans-serif;color:var(--text);background:var(--bg);font-synthesis:none}
.filter-zone{display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:0;width:38%;max-width:210px;height:30px;border:1px solid #dce3ee;border-radius:5px;background:#fff;padding:6px 9px;font-size:12px;color:#57667b;text-align:left}.filter-zone span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.filter-zone svg{width:14px;height:14px;flex-shrink:0}.filter-zone:hover,.filter-zone.filtered{border-color:#8aa9d6;background:#f3f7fe;color:#255eb0}.queue-order{font-size:10px;color:#a44b55;white-space:nowrap}.zone-drawer{width:430px}.zone-picker-tools{padding:20px 23px 0;flex-shrink:0}.zone-search{width:100%;height:36px}.zone-picker-tools>p{font-size:11px;color:#7b889b;line-height:1.6;margin-top:10px}.zone-all-row{display:flex;align-items:center;justify-content:space-between;padding:17px 0 14px;border-bottom:1px solid var(--border)}.zone-all-row label{display:flex;align-items:center;gap:10px;font-size:13px;font-weight:600;cursor:pointer}.zone-drawer input[type="checkbox"]{width:15px;height:15px;margin:0;accent-color:#255eb0;cursor:pointer;flex-shrink:0}.zone-list{flex:1;min-height:0;overflow:auto;padding:0 23px 15px;scrollbar-width:thin;scrollbar-color:#ccd6e5 transparent}.zone-group{border-bottom:1px solid #edf0f5}.zone-group-heading{display:flex;align-items:center;gap:8px;min-height:49px}.zone-group-heading>label{display:flex;align-items:center;gap:10px;font-size:13px;font-weight:600;flex:1;cursor:pointer;padding:12px 0}.zone-group-count{font-size:11px;color:#8390a3;font-variant-numeric:tabular-nums;white-space:nowrap}.expand-group{border:0;border-radius:4px;background:transparent;width:29px;height:29px;display:flex;align-items:center;justify-content:center;padding:6px;color:#8090a7}.expand-group:hover{background:#edf3fa}.expand-group svg{width:14px;height:14px;transition:transform .15s}.expand-group[aria-expanded="true"] svg{transform:rotate(90deg)}.zone-children{padding:0 0 10px 25px}.zone-choice{display:flex;align-items:center;gap:10px;padding:9px 8px 9px 0;min-height:35px;font-size:12px;line-height:1.4;cursor:pointer;color:#52647c}.zone-choice:hover{color:#255eb0;background:#f5f8fd}.zone-choice span{overflow-wrap:anywhere}.zone-picker-summary{border-top:1px solid var(--border);padding:14px 23px 0;font-size:12px;flex-shrink:0}.zone-picker-summary strong{font-weight:600;display:block}.zone-picker-summary span{display:block;font-size:11px;color:#8491a4;line-height:1.5;margin-top:5px}.zone-drawer .drawer-footer{border:0;padding-top:13px}.zone-no-results{font-size:12px;line-height:1.8;text-align:center;padding:35px 0;color:#8491a4}@media(max-width:600px){.zone-drawer{width:100%}.filter-zone{font-size:11px}.queue-order{font-size:9px}}
*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.38}button,input,select{outline-offset:3px}button:focus-visible,input:focus-visible,select:focus-visible,[tabindex]:focus-visible{outline:2px solid #3578d2}button{color:inherit}button svg{flex-shrink:0}svg{width:18px;height:18px;display:block}button [data-icon]{display:flex}h1,h2,h3,p{margin:0}[hidden]{display:none!important}.app{height:100dvh;min-height:600px;display:flex;flex-direction:column}.topbar{background:var(--surface);border-bottom:1px solid var(--border);height:68px;flex-shrink:0;display:flex;align-items:center;justify-content:space-between;padding:0 28px;gap:16px}.identity,.header-tools{display:flex;align-items:center;gap:16px}.brand{font-size:24px;letter-spacing:-1px;font-weight:800;color:#183d6c}.identity-divider{width:1px;height:23px;background:#dce2eb}.identity h1{font-size:17px;letter-spacing:-.25px;font-weight:600}.header-tools{gap:10px}.sample-label{font-size:12px;color:var(--muted);margin-right:10px}.button{border:1px solid #d4dce8;background:#fff;border-radius:6px;font-size:12px;font-weight:600;min-height:34px;padding:7px 12px;display:inline-flex;align-items:center;justify-content:center;gap:7px;white-space:nowrap;transition:background .12s,border-color .12s}.button:hover:not(:disabled){background:#f3f6fb;border-color:#b6c4d8}.button-primary{color:#fff;background:#255eb0;border-color:#255eb0}.button-primary:hover:not(:disabled){background:#1c4d93;border-color:#1c4d93}.icon-button{width:35px;padding:7px}.button svg{width:16px;height:16px}main{padding:22px 28px 0;flex:1;min-height:0;display:flex;flex-direction:column}.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;flex-shrink:0}.stat{background:#fff;border:1px solid var(--border);box-shadow:var(--shadow);border-radius:7px;padding:15px 19px;display:flex;align-items:center;justify-content:space-between;min-height:80px;gap:12px}.stat-label{display:flex;gap:9px;align-items:center;font-size:13px;font-weight:500;color:#59677b}.stat-dot{height:7px;width:7px;border-radius:50%;background:#b2c1d8}.stat.queue .stat-dot{background:#e7a12b}.stat.progress .stat-dot{background:#4c86d7}.stat.hold .stat-dot{background:#9672c4}.stat.callback .stat-dot{background:#5e919c}.stat.emergency .stat-dot{background:#d9575e}.stat-value{font-size:30px;letter-spacing:-1px;line-height:1;font-weight:650;font-variant-numeric:tabular-nums}.stat.emergency .stat-value{color:#bf343f}.board-tools{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:60px;flex-shrink:0}.board-tools p{font-size:12px;color:var(--muted)}.search{display:flex;align-items:center;border:1px solid var(--border);border-radius:6px;background:#fff;gap:7px;padding:0 10px;height:33px;width:269px;color:#8290a3}.search svg{width:15px;height:15px}.search input{border:0;outline:none!important;font-size:12px;width:100%;min-width:0;background:transparent;color:var(--text);height:30px}.search:focus-within{border-color:#5786c9;box-shadow:0 0 0 2px #e3ecfb}.search input::-webkit-search-cancel-button{display:none}.search button{border:0;background:none;padding:0;color:#69768a}.board{display:grid;grid-template-columns:minmax(0,calc((100% - 16px)*var(--split)/100)) 16px minmax(0,1fr);flex:1;min-height:0;align-items:stretch}.call-panel{background:#fff;border:1px solid var(--border);border-radius:8px;box-shadow:var(--shadow);display:flex;flex-direction:column;min-width:0;min-height:0;overflow:hidden;container-type:inline-size}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:19px 18px 16px;min-height:62px;flex-shrink:0}.panel-title-group{display:flex;align-items:center;gap:10px;min-width:0}.panel-title-group h2{font-size:17px;font-weight:650;letter-spacing:-.25px;white-space:nowrap}.count{color:#526780;background:#eef2f7;padding:3px 7px;min-width:25px;text-align:center;border-radius:5px;font-size:12px;font-weight:600}.panel-heading .panel-meta{font-size:11px;color:var(--muted);white-space:nowrap}.panel-meta strong{font-variant-numeric:tabular-nums;color:#976307;font-weight:600}.filter-bar{display:flex;align-items:center;gap:8px;padding:0 16px 14px;min-height:44px;flex-shrink:0}.filter-bar select{min-width:0;max-width:170px;width:38%;border:1px solid #dce3ee;background:#fff;border-radius:5px;padding:6px 25px 6px 9px;font-size:12px;color:#57667b;height:30px;cursor:pointer}.filter-bar .filter-type{width:29%;max-width:140px}.filter-bar .filter-status{width:33%;max-width:170px}.clear-filters{border:0;background:none;font-size:11px;color:var(--blue);padding:5px 1px;white-space:nowrap}.table-viewport{flex:1;min-height:0;overflow:auto;scrollbar-width:thin;scrollbar-color:#cbd5e3 transparent;position:relative}.calls-table{border-collapse:separate;border-spacing:0;table-layout:fixed;width:100%;font-size:var(--table-font);color:#344257}.calls-table th{background:#f2f5f9;position:sticky;top:0;z-index:2;border-top:1px solid #e5eaf1;border-bottom:1px solid var(--border);height:36px;font-size:11px;font-weight:600;letter-spacing:.1px;color:#63718a;text-align:left;padding:0 9px}.calls-table th:first-child,.calls-table td:first-child{padding-left:18px}.calls-table th:last-child,.calls-table td:last-child{padding-right:14px}.calls-table th button{display:flex;align-items:center;gap:4px;padding:0;background:transparent;border:0;font:inherit;color:inherit;text-align:left;width:100%;height:34px}.sort-arrow svg{width:12px;height:12px}.calls-table td{height:var(--row-h);padding:7px 9px;border-bottom:1px solid #e7ecf3;vertical-align:middle;line-height:1.25;overflow-wrap:anywhere}.calls-table tbody tr:nth-child(even){background:#f8fafc}.calls-table tbody tr:hover{background:#edf3fc}.calls-table .caller-cell{padding-top:5px;padding-bottom:5px}.caller-button{font:inherit;font-size:inherit;font-weight:500;text-align:left;border:0;padding:0;background:none;display:block;color:#263b56;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.caller-button:hover{color:#194d98;text-decoration:underline}.caller-number{font-size:max(10px,calc(var(--table-font) - 2px));font-variant-numeric:tabular-nums;letter-spacing:.05px;color:#7b889b;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cell-wrap{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:calc(var(--table-font) - 1px)}.owner-unassigned{font-size:calc(var(--table-font) - 2px);color:#8a95a6}.time-cell{font-variant-numeric:tabular-nums;font-weight:500;white-space:nowrap}.type-text{font-size:calc(var(--table-font) - 2px);line-height:1.25;display:inline-block}.type-emergency{font-weight:600;color:#ad3440}.status{font-size:max(10px,calc(var(--table-font) - 3px));font-weight:600;border-radius:4px;padding:5px 6px;display:inline-block;line-height:1.2;text-align:left;max-width:100%}.status-connected{background:#e7f3ed;color:#287654}.status-hold{background:#fff0d9;color:#986516}.calls-table tbody tr.attention{background:#fff2d8}.calls-table tbody tr.attention:hover{background:#ffe9b9}.calls-table tr.attention td:first-child{box-shadow:inset 3px 0 #edaa30}.calls-table tr.attention .time-cell{color:#9a6100;font-weight:600}.calls-table tbody tr.emergency-row{background:#fcebed}.calls-table tbody tr.emergency-row:hover{background:#f9dce0}.calls-table tr.emergency-row td:first-child{box-shadow:inset 3px 0 #d55460}.calls-table tr.emergency-row .time-cell{color:#b33d48}.edge-highlight .calls-table tbody tr.attention,.edge-highlight .calls-table tbody tr.emergency-row{background:initial}.edge-highlight .calls-table tbody tr:nth-child(even){background:#f8fafc}.panel-footer{display:flex;justify-content:space-between;align-items:center;gap:7px;border-top:1px solid var(--border);padding:11px 15px;min-height:53px;flex-shrink:0;background:#fff}.page-range{font-size:11px;color:#778498;white-space:nowrap}.pagination{display:flex;align-items:center;gap:5px}.page-label{font-size:11px;color:#627188;margin-right:4px;white-space:nowrap}.pagination .button{min-height:29px;height:29px;font-size:11px;padding:5px 7px;border-radius:4px}.pagination .icon-button{width:27px;padding:5px}.pagination svg{width:14px;height:14px}.rotation-button{min-width:65px;color:#627188}.rotation-button.active{color:#255eb0;background:#edf3fd;border-color:#c2d4ef}.empty-state{text-align:center;color:#8490a1;padding:55px 20px;font-size:13px}.empty-state svg{height:30px;width:30px;margin:0 auto 12px;color:#b3c0d1}.empty-state strong{display:block;color:#596b82;font-weight:500;margin-bottom:6px}.empty-state .button{margin:16px auto 0}.splitter{cursor:col-resize;display:flex;align-items:center;justify-content:center;touch-action:none;outline-offset:-3px}.splitter span{height:38px;width:3px;border-radius:3px;background:#d0d9e6;transition:background .2s}.splitter:hover span,.splitter:focus span{background:#6b97d2}.resizing{user-select:none;cursor:col-resize}.board-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:10px;color:#8c98aa;min-height:31px;flex-shrink:0}.board[data-layout="stacked"]{display:flex;flex-direction:column;gap:18px;flex:none}.board[data-layout="stacked"] .splitter{display:none}.board[data-layout="stacked"] .call-panel{min-height:400px;height:530px}.app:has(.board[data-layout="stacked"]){height:auto;min-height:100dvh}.app:has(.board[data-layout="stacked"]) main{flex:none}.backdrop{position:fixed;inset:0;background:#15263f45;z-index:20;backdrop-filter:blur(1px)}.drawer{position:fixed;inset:0 0 0 auto;width:386px;max-width:100%;background:#fff;z-index:21;box-shadow:-10px 0 50px #1a2d4a18;display:flex;flex-direction:column;animation:slide-in .18s ease-out}.drawer-header{display:flex;align-items:flex-start;justify-content:space-between;padding:25px 23px 22px;border-bottom:1px solid var(--border);gap:8px}.drawer-header h2{font-size:19px;font-weight:650;letter-spacing:-.3px}.drawer-header p{font-size:12px;line-height:1.5;color:var(--muted);margin-top:7px}.drawer-header .icon-button{border:none;background:#f4f6f9;width:29px;min-height:29px;padding:5px;flex-shrink:0}.drawer-body{padding:0 23px;flex:1;overflow:auto}.setting-section{padding:22px 0;border-bottom:1px solid #edf0f5}.setting-section:last-child{border:0}.setting-section h3{font-size:13px;font-weight:650;margin-bottom:15px}.layout-options{display:flex;gap:10px}.layout-option{border:1px solid #dce3ed;border-radius:6px;background:#fff;flex:1;padding:14px 10px 10px;font-size:12px;color:#67758c;display:flex;flex-direction:column;align-items:center;gap:10px}.layout-option[aria-pressed="true"]{color:#245ca9;border-color:#5187ce;background:#f4f8ff;box-shadow:0 0 0 1px #5187ce}.layout-diagram{display:flex;width:63px;height:35px;gap:4px}.layout-diagram i{border:1px solid currentColor;opacity:.65;background:linear-gradient(to bottom,transparent 7px,currentColor 7px,currentColor 8px,transparent 8px);border-radius:2px;flex:1}.stacked-diagram{flex-direction:column}.split-setting{margin-top:22px}.split-setting label{display:flex;justify-content:space-between;font-size:12px}.split-setting label span{color:#4f72a2;font-variant-numeric:tabular-nums}.split-setting input{width:100%;accent-color:#3065ad;margin:13px 0 8px}.range-caption{display:flex;justify-content:space-between;font-size:10px;color:#8894a7}.field{display:flex;align-items:center;justify-content:space-between;font-size:12px;gap:15px;margin-top:13px;line-height:1.4}.field select{border:1px solid #dce3ed;border-radius:5px;padding:7px 8px;background:#fff;font-size:12px;color:#52647c;width:174px;cursor:pointer}.toggle-row{display:flex;align-items:center;justify-content:space-between;gap:14px;font-size:12px;margin-top:19px}.toggle-row small{display:block;font-size:11px;color:#8490a2;margin-top:5px}.switch{appearance:none;width:32px;height:19px;background:#d9e0eb;border-radius:15px;position:relative;cursor:pointer;flex-shrink:0;margin:0}.switch:before{content:"";position:absolute;left:3px;top:3px;height:13px;width:13px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #0002;transition:transform .15s}.switch:checked{background:#3069b8}.switch:checked:before{transform:translateX(13px)}.setting-note{font-size:11px;line-height:1.6;color:#8591a4;margin-top:13px}.drawer-footer{padding:16px 23px;border-top:1px solid var(--border);display:flex;justify-content:space-between}.drawer-footer .button{min-width:92px}.detail-name{font-size:22px;margin-top:25px;letter-spacing:-.5px}.detail-number{font-size:15px;color:var(--muted);margin-top:7px;margin-bottom:24px}.detail-grid{margin:22px 0}.detail-grid div{display:grid;grid-template-columns:120px 1fr;gap:10px;padding:16px 0;border-bottom:1px solid #edf0f5;font-size:13px}.detail-grid dt{color:var(--muted)}.detail-grid dd{margin:0;font-weight:500;overflow-wrap:anywhere}.detail-note{padding:12px;background:#f4f7fb;font-size:12px;line-height:1.6;border-radius:6px;color:#718198;margin-top:24px}.toast{position:fixed;left:50%;bottom:25px;transform:translateX(-50%);z-index:30;padding:12px 18px;background:#243a57;color:#fff;border-radius:7px;box-shadow:0 6px 25px #122c4c26;font-size:12px;max-width:90vw;text-align:center}.no-stats .board-tools{min-height:43px;padding-bottom:15px}.no-stats main{padding-top:17px}@keyframes slide-in{from{transform:translateX(25px);opacity:.5}to{transform:translateX(0);opacity:1}}@media(prefers-reduced-motion:reduce){*,*:before{animation:none!important;transition:none!important}}
@container (max-width:650px){.panel-heading{padding:16px 12px 13px}.panel-title-group h2{font-size:16px}.panel-meta{display:none}.filter-bar{padding-left:11px;padding-right:11px;gap:6px}.calls-table th:first-child,.calls-table td:first-child{padding-left:12px}.calls-table th,.calls-table td{padding-left:6px;padding-right:6px}.calls-table th:last-child,.calls-table td:last-child{padding-right:8px}.calls-table th{font-size:10px}.panel-footer{padding:10px;gap:3px}.page-label{display:none}.page-range{font-size:10px}}
.drawer.zone-drawer{width:430px}.zone-picker-tools .zone-search{width:100%;height:36px}@media(max-width:600px){.drawer.zone-drawer{width:100%}}
@media(min-width:2000px){main{padding-left:36px;padding-right:36px}.topbar{padding-left:36px;padding-right:36px}.calls-table th{font-size:12px}.stat{padding:17px 22px}}
@media(max-width:1100px){.app{height:auto;min-height:100dvh}.board{display:flex;flex-direction:column;flex:none;gap:18px}.splitter{display:none}.call-panel,.board[data-layout="stacked"] .call-panel{min-height:390px;height:550px}.topbar{padding:0 18px}.sample-time{display:none}main{padding:18px 18px 0;flex:none}.stat{padding:13px 15px}.stat-label{font-size:12px;gap:6px}.stat-value{font-size:26px}.stat-dot{height:6px;width:6px}.stats{gap:9px}.board-footer{min-height:36px}.split-setting{display:none}}
@media(max-width:600px){.topbar{height:62px;padding:0 12px;gap:8px}.brand{font-size:21px}.identity{gap:10px}.identity h1{font-size:15px}.sample-label{display:none}.header-tools{gap:6px}.button-primary{font-size:11px;padding:7px 9px}.header-tools .button-primary svg{width:14px;height:14px}.header-tools .icon-button{display:none}main{padding:14px 10px 0}.stats{gap:6px}.stat{min-height:70px;padding:11px 3px;flex-direction:column;gap:10px}.stat-label{font-size:10px;gap:0;white-space:nowrap}.stat-dot{display:none}.stat-value{font-size:23px}.board-tools{min-height:57px}.board-tools p{display:none}.search{width:100%}.calls-table{min-width:460px}.progress-table{min-width:560px}.call-panel{height:565px}.board-footer{font-size:9px}.board-footer span:last-child{display:none}.filter-bar select{font-size:11px}.drawer{width:360px}.panel-heading{min-height:60px}.panel-title-group h2{font-size:16px}.count{font-size:11px}.call-panel:after{content:none}}